User Agreement

  • Adiona Adventures is a company incorporated under the laws of India, with its principal office at Bellary, Karnataka. Adiona Adventures is engaged in the business of facilitating adventure sports and travel related services through its website.
  • Adiona Adventures acts only as a facilitator of the services which are being offered and rendered by the third-party vendors, i.e., the Service Providers.
  • The said User Agreement is applicable to all the services facilitated by Adiona Adventures, the User is required to read and accept the listed Terms & Conditions by Adiona Adventures.

Modification of Terms

  • Adiona Adventures reserves the right to change, modify or alter, at any time, the terms and conditions of this said User Agreement and the Privacy Policy of Adiona Adventures as given in the Website without any prior intimation or communication to any of the Users of the website.

Jurisdiction and Governing Law

  • The User Agreement upon the compliance of mentioned Terms and Conditions herein shall be governed under the laws of India. Any and all disputes arising out of the User Agreement will have exclusive jurisdiction of the courts at BELLARY, KARNATAKA.
  • Adiona Adventures hereby will not entertain or address any claims raised or implied warranties imputed by the laws of any jurisdiction or country, but India.
  • Adiona Adventures does not take any responsibility of the third party services offered to the User, and will not stand liable for any dispute arising out the services offered and received ( in cases of specific nature of adventure sports involving indemnity bond or liability waiver).
  • Adiona Adventures shall not remain as a party to dispute arising out of an adventure insurance policy taken up by any other third party providing for the same.
  • If any dispute arises between the User and Adiona Adventures during the use of the website or any bookings made then after, all the dispute shall be referred to arbitration. The place of arbitration shall remain to be Bangalore and the proceedings shall run ahead in the English language.
  • The said arbitration proceedings shall be governed and be construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications made thereafter in force at the relevant time.
  • The terms and conditions mentioned herein the User Agreement are governed by the laws of India, and any and all dispute arising shall hold the exclusivity of the jurisdictional extent of the appropriate courts at Bellary, Karnataka, India.

Indemnification

  • The User hereby expressly agree to indemnify, defend, and hold Adiona Adventures (including our affiliates, subsidiaries, successors, contractors, employees, directors, agents, suppliers, licensors, service providers and partners) harmless from any and all claims, suits, actions, obligations, losses, costs, damages, expenses, and any other liabilities, including without limitation reasonable to attorneys’ fees, arising out of or related in any manner to the User’s access, use or misuse of the Service, including any content or Third Party Content, the User’s acts or omissions, any breach or alleged violation of this User’s Agreement or of the rights of any other person or entity by the User, including without limitation any intellectual property right, confidentiality, property, privacy or publicity right. The User agrees to fully cooperate with us in the defence of any claim that is the subject of the User’s obligations hereunder.

User Account

  • The User shall hold the absolute responsibility to upkeep with the safety of the personal credentials provided to the website account, password, card details and the activity thereafter.
  • Adiona Adventures on its website might contain bulletin board, chat box, access to mailing lists and such services can be initiated upon the approval of the User.
  • The User cannot defame, abuse, stalk, harass and violate any legal rights of any person be it fellow travellers or the service providers at the sight of sport.
  • The User is prohibited to publish, share or post any material, information, videos or photos that are obscene, libellous, defamatory, indecent, infringing and violation of legal rights of the citizens and threatens the unity, integrity, defence, security or sovereignty of India and other sovereigns.
  • The User is prohibited to use any author uploaded documents, notices, labels and designations.
  • The User is prohibited to upload or attach any file or document containing any kind of malware or corrupted software or program or falsify the uploaded software by Adiona Adventures.

Intellectual Property Rights

  • Adiona Adventures holds absolute rights over the name, logo, designs, web pages, copyrights, trademarks, patent rights, database rights, plan rights. The User Agreement nowhere mentions any exchange of intellectual rights between the User and Adiona Adventures.
  • Adiona Adventures shall hold all rights to collect, store, and use the contents created and uploaded by the User on the website and on social media through reviews, testimonies, posts, pictures, videos and reels. The User, thus, agrees to grant Adiona Adventures an unrestricted, royalty free, non-exclusive, perpetual licence to use, create, broadcast and distribute data to promote or for the publication of such content for business promotion and advancement.
  • The User warrants all the limitations restored by Adiona Adventures under the Intellectual Property Rights Act.

Price, Payment, Billing

  • Adiona Adventures shall reserve rights to change, modify or alter any transactional fees from time to time and regulate the price listing of the various services provided by the company.
  • The services offered by Adiona Adventures are liable to be paid inclusive of all applicable charges, fees, duties, taxes, levies and assessments by the User.
  • Adiona Adventures reserves the right to decline a booking or order with us. In case of any change or alteration in the schedule we shall inform the User through the contact details shared with us while making the request of booking.
  • Adiona Adventures shall provide the User with a complete, transparent and timely purchase record of the service booked through us.
  • The User shall submit consent to update their email address, billing address or credit card details on a prompt basis to complete and safeguard the transaction.

Limitation of Liability

  • Adiona Adventures and its related entities with the maximum extent admissible by the law excludes itself of all the liability that shall arise out of and loss of the services procured, and damage of any kind (direct and indirect). But, however, the User’s rights remain undisputed if there is any kind of negligence arising out of technical glitches in connection with the website content.
  • Adiona Adventures through its directors, partners or employees make no representation to issue any warranty regarding any services offered, products rendered or any endorsements made thereafter. Any and all such information, content, software, platform, and services offered or provided “AS IS” without warranty of any nature.
  • Adiona Adventures shall hold no responsibility towards the services offered by the service providers/facilitators. Service providers/ suppliers/ facilitators are independent contractors and not agents or employees of Adiona Adventures.
  • Adiona Adventures shall hold no liability for the acts, errors, representations, breaches, negligence of any such providers/suppliers or for any personal injury, death, property damage or any expenses arising out of them, or any booking made by the User through Adiona Adventures and their website.

Cookies and Anonymous Identifiers

  • Adiona Adventures may use different and evolving technologies and analytics to perform the task of data collection and corroboration of activities upon visiting the website, this might result in inclusion of more than one cookie and or anonymous identifiers to your device.
  • Thus, Adiona Adventures shall hold liability for the protection and privacy of any information provided by the User while their visit on the sites that are not governed by the privacy policy statement of Adiona Adventure.
  • Adiona Adventures requests the User to follow caution and adhere to the privacy policy statement applicable to the website in question.

Cancellation Policy

  • The User at the time of booking for the service/ trip/ activity is liable to pay 10% of the entire amount instantly to confirm the booking made on His/Her behalf.
  • Post confirmation of the booking made by the User, Adiona Adventures shall within 48 hours share the booking status by either accepting or denying the booking.
  • The User is liable to pay the rest 90% of the amount within 7 days from the confirmation date of the booking or 7 days before the trip, whichever is earlier.
  • The User shall be liable to seek full refund on the booking amount inclusive of the 10% booking amount only when the booking is cancelled by the operator or service provider/ facilitator.
  • Once the cancellation is initiated by the User, the applicable refund amount shall be credited back to the User in span of 5-7 days as per payment gateway regulations, or the amount shall be credited to the Adiona wallet immediately.
  • In case there is a cancellation initiated by the User towards a confirmed booking, the 10% booking amount shall remain to be non-refundable, rest shall be refunded to the User accordingly:-
Cancellation of confirmed booking by the User Booking amount to be refunded
If cancelled before more than 7 days from the trip 90% of the amount to be refunded
If cancelled before more than 3-7 days from the trip 75% of the amount to be refunded
If cancelled within 48 hours from the trip 60% of the amount to be refunded
If cancelled 24 hours from the trip NO REFUND IS POSSIBLE.

Health and Safety

  • Adiona Adventures as a company do not lay out any specific restrictions based on physical fitness nor discriminate on the basis of physical abilities or disabilities. Though, the User should be in good health with all vitals at normal range before taking up the desired sport or adventure trip.
  • The User should be mindful that some trips might be more physically straining and on difficult levels and altitudes or depths. Thus, it would be advisable for the User to consult their physician before opting for any activities or trip.
  • The User is requested to share their health reports before commencing the trip/s as a way of health record for the trip conductors.
  • The Users are also requested to share their medical problems and medical history before booking in for the trip.
  • If the User suffers from acute heart, chest or muscular disorder, or suffers from acute asthma or diabetes, or high blood sugar or blood pressure, such Users are highly advised against participating in adventure sports activities planned and curated by Adiona Adventures. As such adventures, sports and trips are planned in remote locations with limited to no access to medical facilities for such serious problems. Thus, evacuation expenses can be difficult, prolonged and expensive.
  • Adiona Adventure shall not bear any cost incurred by the User due to any medical emergency and neither will bear the evacuation cost.